Dermatix Naturals Pvt. Ltd. (“we,” “our,” “us”) respects and protects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our products and services.
By using our website or making a purchase, you agree to the terms in this Privacy Policy. If you do not agree, please stop using our services.
Information We Collect
We may collect three types of information:
1. Personal Information
- Name, email, phone number
- Billing and shipping address
- Securely processed payment details
- Purchase history
2. Usage Information
- IP address, browser type, and device details
- Pages visited and time spent on site
- Referral sources
3. Optional Details
- Age, gender, skin type, or skin concerns (only if you choose to share them for personalized recommendations)
How We Use Your Information
We use your data to:
- Process and deliver orders
- Provide customer service
- Recommend skincare products
- Send offers, updates, and newsletters (unsubscribe anytime)
- Improve website performance and user experience
- Follow legal and regulatory requirements
Sharing Your Information
We never sell or rent your personal data. However, we may share it with:
- Trusted Service Providers: shipping, payments, marketing, or analytics
- Legal Authorities: if required by law or court order
- Business Transfers: in case of a merger, acquisition, or sale of assets
Data Security
We use strict security measures to protect your data. While no method of online transmission is 100% secure, we work hard to keep your information safe.
Data Retention
We keep your information only as long as necessary for order processing, legal compliance, or customer service purposes.
Cookies & Tracking
We use cookies to:
- Improve your browsing experience
- Remember your preferences
- Analyze traffic and site performance
You may disable cookies in your browser settings, but some features may not work correctly.
Children’s Privacy
Dermatix Naturals does not knowingly collect information from anyone under 18. If you are under 18, please do not share personal details without parental consent.
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date. Continuing to use our website means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy, contact:
Grievance Officer
Dermatix Naturals Pvt. Ltd.
📧 customercare@dermatix.pk